Google, Coursera to Launch New Programme for IT Jobs

Google, Coursera to Launch New Programme for IT Jobs

This IT Support Professional Certificate is designed and taught by Google professionals.

The Google-Coursera programme will allow learners to share their information with a host of top companies looking to hire entry-level support professionals.

Google and Coursera have joined hands to offer a one-of-its-kind certificate course to help ready students with no prior experience for entry-level jobs in the information technology sector.

Citing results from job search site Burning Glass, Van Kleef Conley said there are now 150,000 open IT support jobs in the United States with an average starting salary of $52,000.

According to Natalie Van Cleef Conway, a Google executive leading the initiative, the new courses grew out of the company's own experience trying to find people for unfilled IT positions. It's created to assist students with no previous IT education or training to get the relevant experience necessary to secure an entry-level job in just eight to 12 months.

Google said it is using the training implemented in-house as the basis of its new program.


Th 64 hours of video lessons includes a mix of hands-on labs and other interactive assessments.

The program will cover a variety of IT related topics such as troubleshooting and customer service, networking, operating systems, system administration, automation and security.

Along the way, you'll hear from Googlers with unique backgrounds and perspectives, whose own foundation in IT support served as a jumping off point for their careers.

The program, which consists of six courses that can be part-time completed in eight to 12 months, also connects participants with large employers like Bank of America and Wal-Mart who are looking for workers proficient in basic IT skills.

Google previously worked with YearUp, a nonprofit that designs workforce training programs for adults in low-income families. Need-based scholarships, funded by Google.org grants, will also be offered through non-profits focused on underrepresented communities, and full financial assistance is also available to those who qualify, the blog explained.

The first set of classes is scheduled to begin on January 23 and require 8-10 hours per week.

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