Valve Ordered to Pay $2.4 Million Fine for Misleading Steam Refund Policy

ScreenshotA scene from Half-Life

Game publishing and digital distribution giant Valve has been fined £1.64 million by an Australian court for participating in what was described as 'misleading or deceptive conduct' over the refund policy on its Steam platform.

In several instances where its hotels had issues, such as broken lifts or a lack of hot water, the court found that Meriton had steered the emails away from a majority of its guests.

Valve introduced an official refunds policy in June 2015, but in 2014 Valve explicitly did not offer refunds.

The High Court of Australia has dismissed an application by one of the world's largest online gaming companies, Valve Corporation, to appeal a court order that it pay penalties of $3 million for breaching local consumer laws.

Valve's response to the lawsuit was interesting. Secondly, Valve argued the games being sold through the Steam client didn't fit underneath the definition of "goods" as per Australian Consumer Law.

The consumer watchdog launched proceedings in the Federal Court against Valve in August 2014.

The judge ruling the case did not agree, saying that Valve had 2.2m customers in the Australia, as well as game servers and content delivery networks.

The 2016 decision by the Federal Court found that the terms and conditions in the Steam subscriber agreements, and Steam's refund policies, included false or misleading representations about consumers' rights to obtain a refund for games if they were not of acceptable quality, the ACCC said previously.

In December previous year, the Full Court of the Federal Court of Australia dismissed Valve Corporation's appeal against a ruling. The High Court is the final court of appeal in Australia and the top court in the country.

"This important precedent confirms the ACCC's view that overseas-based companies selling to Australian consumers must abide by our laws", said ACCC Commissioner Sarah Court.

The ACCC also made a cross appeal in relation to representations made by Valve in online chats to individual consumers, but this was dismissed.

Valve did not immediately respond to a request for comment.

Related News:

  • Browns silent about draft

    Browns silent about draft

    And while Darnold represents the better alternative, it feels as if Big Draft has pigeonholed the Browns into a binary decision. Guys have kind of laughed around the league when we'd be on the clock in Carolina and I'd have my pick in 28 seconds.

    Q4 2018 Earnings Forecast for Lam Research (LRCX) Issued By B. Riley

    On Thursday, January 25 the stock of Lam Research Corporation ( NASDAQ : LRCX ) has "Overweight" rating given by Morgan Stanley. San Francisco Sentry Invest Gru (Ca) stated it has 0.14% of its portfolio in Lam Research Corporation ( NASDAQ : LRCX ).
    Pour one out for free trade in Canada

    Pour one out for free trade in Canada

    But, in drafting s. 121 , they chose the broad phrase "admitted free" rather than a narrower phrase like "free from tariffs". Ontario (Liquor Control Board), [1997] 2 S.C.R. 581, at para. "I'm not really disappointed", he said in Campbellton, N.B.
  • Turkish football game abandoned after Besiktas coach hit by object

    Turkish football game abandoned after Besiktas coach hit by object

    The Turkish press commented that there would be severe punishments for Fenerbahce but also possibly for Besiktas as well. Derbies in our league tend to be tense, however; we have never experienced an incident like this.
    Louisiana adds 12500 jobs over past year through March

    Louisiana adds 12500 jobs over past year through March

    In the Lincoln area, mining and construction, and trade, transportation and utilities were the industries with the most growth. IN is tied with Minnesota for the second-lowest unemployment rate in the Midwest, behind Wisconsin at 2.9 percent.

    Near-Term, Can This Stock Move the Needle: Schlumberger Limited (NYSE:SLB)

    Cowen set a $85.00 price target on Schlumberger and gave the stock a "buy" rating in a report on Thursday, January 11th. Following the purchase, the insider now directly owns 30,482 shares of the company's stock, valued at $1,959,992.60.
  • Intuitive Surgical (ISRG) Gains News Sentiment Score of 0.46

    The rating was upgraded by Ladenburg Thalmann to "Buy" on Wednesday, February 7. ( NASDAQ :ISRG) rating on Thursday, January 14. Sand Hill Global Advisors Llc bought 1,068 shares as the company's stock rose 11.58% while stock markets declined.
    NCLT approves Vedanta's resolution plan for Electrosteel (Second Lead)

    NCLT approves Vedanta's resolution plan for Electrosteel (Second Lead)

    The 270-day resolution deadline as stipulated by the Insolvency and Bankruptcy Code, ended on Tuesday. The debt outstanding for Electrosteel Steels is ~Rs13,000cr, this implies a 59% haircut for lenders.
    Brad Shields seeks Hurricanes release to play for England

    Brad Shields seeks Hurricanes release to play for England

    England now look set to challenge New Zealand, with World Rugby potentially set to get involved. The RFU would win any case against New Zealand on that basis.
  • 3 takeaways from Game 2 vs. Blazers

    3 takeaways from Game 2 vs. Blazers

    If the Pelicans do not re-sign Cousins, they will absolutely have the cap space available to add more shooters in the offseason. With the Trail Blazers struggling to put together a cohesive 48 minute performance, you have to lean New Orleans' way here.

    How Evan Rachel Wood Feels About Getting Equal Pay On Westworld

    Plus our Amazon premiere list and superhero premiere list to ensure you don't miss a single episode. The conversation around equal pay has been a hot button issue in the entertainment world.
    Lagoon Nebula Dazzles in Hubble Telescope's 28th-Birthday Photos

    Lagoon Nebula Dazzles in Hubble Telescope's 28th-Birthday Photos

    Herschel 36's radiation sculpts the surrounding cloud by blowing some of the gas away, creating dense and less dense regions. Only by combining optical and infrared data can astronomers paint a complete picture of the ongoing processes in the nebula.

Most liked

Be careful Before to Invest in Stock: YRC Worldwide Inc. (YRCW)
USA stocks fell on Thursday, with major indexes declining broadly as the recent round of earnings failed to extend a recent rally. For example, a stock may near its 52 week low in a price correction after earnings expectations for future quarters were revised.

Should You Buy Encana Corporation (ECA) or Tractor Supply Company (TSCO)?
Following the sale, the director now directly owns 10,949 shares in the company, valued at approximately $734,349.43. BidaskClub raised Tractor Supply from a hold rating to a buy rating in a research report on Friday, December 22nd.

Saudi hosts first public film screening at cinema after 35 years
The new movie theater also came equipped with prayer rooms to accommodate the daily Muslim prayer times. Aron said, "This is a historic day for AMC".

EPS for Alder Biopharmaceuticals, Inc. (ALDR) forecasted at $
The company's Average Earnings Estimate for the Current Fiscal quarter is $0.69, according to consensus of 6 analysts. The total amount of shares outstanding is 72.87M, giving the company a market capitalization of about 4.29B.

Trump used a fake name to get on the Forbes 400 list
Greenberg goes on to allege that Trump widely overstated his net worth, by 20 times what the magazine had him pegged for. Trump's former lawyer, Roy Cohn, called Greenberg and told him that Trump was now worth more than $700 million.

Inspired Energy plc (LON:INSE) Ratings Summary as of April 19, 2018
Bridges Invest invested 0.13% in The Coca-Cola Company (NYSE:KO). (NASDAQ:STML) for 8,089 shares. 53 are owned by Envestnet Asset. Therefore 0 are positive. 3 are the (LON:PMG)'s ratings reports on April 19, 2018 according to StockzIntelligence Inc.

Australia celebrates queen's 92nd birthday
Edward VII also had a November birthday and became the first to standardise Trooping the Colour as an official monarch birthday. Get ready to celebrate: It's the Queen's birthday! I was told how relaxed she was at Windsor, and it was really true.

Mickey Mantle Baseball Card From 1952 Sells for $2.88 Million
A 1952 Mickey Mantle Topps rookie card in mint condition sold for $2.88 million Thursday night, reports ESPN's Darren Rovell . In 1988, that exact card in the best condition possible would be sold for approximately $3,300 according to ESPN .

NFL Program: Eagles and Falcons to Open Season
This year will be the first time in franchise history that Philadelphia will play two Thursday games in the same season. Hopefully for the internal organs of fans on both sides, this one doesn't come down to a Hail Mary on the final play.

State Street Corp Reduced Holding in Liberty Global plc
This figure is launch by taking the postscript price and multiplying it by the total number of shares outstanding. Liberty Global plc (NASDAQ: LBTYA ) displayed a change of 1.59% after which it closed the day' session at $12.45.

Kuznetsov's big night helps Caps draw even with Blue Jackets
We've been a confident group all year. "All we've done is gotten on even terms", Washington coach Barry Trotz said. The Capitals got their second halfway through the second period on a power play when Oshie flicked in a rebound.

Host of Congress national leaders to campaign in Karnataka
From May 2 he was likely to have extended visits across the state, party spokesperson and communications convenor Priyanka Chaturvedi told UNI on Friday.

Gregor Blanco will lead off for the Giants on Thursday
Marte hit his first home run since September 3, 2017 at Colorado, bringing to an end a 40-game homerless streak. The Giants did their damage on seven hits and five walks with Evan Longoria going 3-3 with a two run homer.

Takeda Pharmaceutical announces improved offer for Shire
The company is now willing to pay £47 per share, of which £21 would be cash and £26 new Takeda shares. This offer is about a 7.0% increase of the original GBP44.00 proposal made at the end of March.

The Top Three Holders Of British American Tobacco plc (BTI)
Citigroup lowered British American Tobacco from a "buy" rating to a "neutral" rating in a report on Wednesday, February 28th. Rand Wealth Llc increased Vanguard Intl Equity Index F (VSS) stake by 5,439 shares to 206,981 valued at $24.68M in 2017Q4.