BT Plus will grant you unlimited mobile data when your Wi-Fi goes down

BT and EE show their post-merger road map with hybrid data connections for all

All customer calls will be answered in centres across the United Kingdom by 2020, the company said.

All this amounts to "the UK's first converged, smart network" apparently, a process BT expects to complete by 2022.

In a candid address to journalists, Allera said customer feedback showed the overseas call centres did not offer the same level of service as those in the United Kingdom and that customers were right to demand performance that matched the increasingly vital role broadband and telecoms play in our daily lives.

"The announcement of BT Plus marks the launch of the UK's first fully converged service offering", said Paolo Pescatore of CCS Insight.

Along with this new home broadband there were plenty of other announcements from BT and EE.

"BT runs the UK's most advanced mobile and broadband networks, but our customers demand better connections, and the best service no matter where they are", Marc Allera, CEO of BT's consumer business, said.

BT said it will now offer a minimum speed of 100Mbps for its ultrafast home broadband service, with speeds up to 314Mbps.


EE is becoming the first United Kingdom network to support all major Smart Home ecosystems with new, strategic partnerships with Hive and Nest plus a wide range of smart cameras, thermostats, sensors and lighting - providing options for customers whether they prefer Hive, Google, Apple Homekit, or Alexa smart home ecosystems.

The new converged BT Plus and top-tier EE plans will be created to offer very similar perks without treading on each other's "patch".

BT Group plc (LON:BT.A) consumer boss on Wednesday unveiled a new strategy to improve its customer service reputation as part of a wider turnaround plan. Details will be announced on 1st June. There will also see a range of new mobile TV experiences launched over the next twelve months.

"Flex" allows users to change their allowances, and even take a month off if they're overseas.

The BT Consumer division has also announced a number of other improvements, such as a new self-service app from Plusnet, an aim to answer 100% of BT customer calls in the UK & Ireland by the end of 2020, the addition of BT products to EE's expanding footprint of more than 620 retail stores and a commitment to increase mobile customers' Time on 4G to 99% by 2020. This combines the superfast broadband network with with the 4G network. Sky has recently confirmed it will integrate Netflix, but there's no word on Amazon.

Sister brands EE and Plusnet are also launching new customer-friendly services, including for EE customers the ability to share mobile data between family members, and a new mobile app for Plusnet that allows customers to manage their account and get help.

Related News:

  • Supreme Court to examine Centre's Cauvery management scheme today

    Supreme Court to examine Centre's Cauvery management scheme today

    The Supreme Court on Wednesday had directed Centre to make a few modifications to the draft it had submitted on May 14. Karnataka and Tamil Nadu have fought over the river for more than a century now.
    Tickle Me, Fleury: Vegas goalie tickles Jets player's ear

    Tickle Me, Fleury: Vegas goalie tickles Jets player's ear

    After the game was tied 1-1, Vegas got two goals from its second line, which features Erik Haula between Neal and Alex Tuch . Defensively, the Winnipeg Jets are allowing 2.6 goals per game and are killing 81.8 percent of their opponents power plays.
    US, Gulf Arab states place sanctions on Hezbollah leadership

    US, Gulf Arab states place sanctions on Hezbollah leadership

    Specifically, OFAC, together with Gulf partners, designated Hasan Nasrallah, the Secretary General of Hezbollah. The sanctions target Secretary General Hassan Nasrallah, his deputy Naim Qassem and other figures and entities.
  • Meghan Marke's half-sister hospitalised with ankle injury

    Meghan Marke's half-sister hospitalised with ankle injury

    He says Samanatha, who suffers from MS, hit the car's windshield and fell onto the floor mat, unable to lift herself up. I'm not saying anything about her , but if I'm talking about my life and my father's she has to respect it.
    SRO stops school shooter in IL

    SRO stops school shooter in IL

    The shooting unfolded near the school's gym, where students were practicing for graduation, at around 8:00 a.m. local time. She says after she and her classmates heard the shots fired, they were evacuated to Page Park just down the street.
    OnePlus 6 Marvel Avengers Limited Edition Launched in China Alongside Regular Variants

    OnePlus 6 Marvel Avengers Limited Edition Launched in China Alongside Regular Variants

    As far as the photography department is concerned, we already told you that the smartphone has a dual camera setup at the back. The secondary rear camera is a 20 MP f/1.7 unit that uses pixel-binning technology to improve the quality of low-light images.
  • Developers Can Soon Choose Which Alexa Voice They Want To Use

    Developers Can Soon Choose Which Alexa Voice They Want To Use

    The entire idea of a voice masquerading attack is to prolong the interaction time of a running app but without telling the user. More recently, Amazon launched the " Remember This " feature for Alexa, essentially giving the virtual assistant a memory.
    Justify Odds-on Favorite at 7

    Justify Odds-on Favorite at 7

    The odds are against that, unless a bruised heel Justify was treated for acts up after training on an off track at Pimlico. Good Magic , which finished second in Kentucky, has the next-best odds of winning.
    Goldman Sachs Just Launched A New Cryptocurrency

    Goldman Sachs Just Launched A New Cryptocurrency

    We are excited to be working directly with Bitmain on realizing our shared vision. It recently got hold on cryptocurrency exchange is known as Poloniex.
  • Atletico bid to erase pain of finals past in Marseille showdown

    Atletico bid to erase pain of finals past in Marseille showdown

    Since then it is Barcelona who have emerged as the leading contender to sign the former Real Sociedad man and have been tipped to meet his €100million buy out.
    Three more Ohio E. coli cases linked to lettuce

    Three more Ohio E. coli cases linked to lettuce

    Talk to your doctor if you have symptoms of an E. coli infection and report your illness to your local health department. Attorneys Fred Pritzker and Brendan Flaherty represent people sickened with E. coli O157:H7 infections and HUS.
    ND Senate discuss net neutrality, plan moving forward

    ND Senate discuss net neutrality, plan moving forward

    Net neutrality, under which the internet has operated since its inception, ensures that there is no favoritism in internet access. Once there, the caucus would need a simple majority to adopt the resolution - and with Collins, it has 50 votes.


Most liked

Man Threatens Spanish-Speaking Workers: 'My Next Call Will Be to ICE'
He says they were speaking Spanish to customers too, which if they were, assumes those customers also spoke Spanish. Suazo wrote that the video was recorded by his wife while she and her friend were grabbing lunch at the coffee shop.

Cleanest city in India: Mumbai tops Swachh list among capitals
Focussing on open defecation free status, civic body constructed public toilets and place modular toilets across the city. The results of Swachh Survekshan 2018, aims to estimate levels of cleanliness across cities in the country.

Ford Resuming Output of F-Series After Supplier Fire
Ford has said its financial results for the second quarter will take a hit, though the exact cost remains to be seen. Dearborn-based Ford put together a team that refurbished and relocated tooling needed to make parts for the vehicles.

Facebook rolls out Stories archive and voice posts, starting in India
Finally, Facebook will let you archive your stories like it does on Instagram so you can save the stories you like the most. These memories can be seen right when you log into your Facebook account and help you save the storage on your smartphone.

Panchayat poll violence: Centre asks Bengal govt to send another report
The state administration, however, claimed only six of those deaths were poll-related, State Election Commission (SEC) said. From the nomination stage to the day of polling, where was the spirit of democracy? "People were bullied", Modi said.

Frances Bean's Ex Given Kurt Cobain's MTV Unplugged Guitar
There are few guitars with more history than Kurt Cobain's acoustic one, which he played during Nirvana's 1993 " MTV Unplugged ". Lee even filmed himself chasing a limousine for several miles that he thought I was a passenger in.

SC collegium defers reiteration of Justice Joseph's elevation to top court
The collegium intends to send Justice Joseph's name along with other names being considered for Supreme Court judgeships. Justice Jhala's name has been approved after taking into consideration the material on record .

Feces-flinging woman attacks Langley Tim Hortons staff
She can then be seen picking up her excrement from the floor with here bare hands, and throwing it at staff behind the counter. She then pulls down her trousers , proceeds to defecate on the floor, and then picks it up and flings it at the employee.

Pope 'very worried' by Gaza violence
Eight children under the age of 16, including an eight-month-old baby, were among Monday's dead. Calling for "dialogue, justice and peace", said violence "has never led to peace".

'We got Bama!': Crimson Tide rolls into Austin in 2022
His work has been featured on Sports Illustrated, ESPN.com, FOXSports.com, CBSSports.com and many others. The Longhorns will now host the Buckeyes on August 30, 2025, and travel to Columbus on September 5, 2026.

Kane on 'amazing' Salah: 'I haven't seen Mo to talk with him'
With 44 goals and 14 assists in 52 games for club and country, Salah has placed himself among the world's elite forwards. Klopp's players reassemble in Marbella on Wednesday after a couple of days off for a short training camp.

Chrissy Teigen has given birth to a baby boy!
Teigen, 32, shared the news on Twitter on Thursday May 17 writing, "Somebody's herrrrrrre!" along with baby bottle emojis". I think she'll probably have some growing pains because she's currently running the house right now.

Increasing concern as Ebola outbreak spreads to city in DR Congo
It can spread rapidly through contact with small amounts of bodily fluid and its early flu-like symptoms are not always obvious. It involves vaccinating voluntary contacts, contacts of those contacts and health care and other front-line workers.

Disgraced Parkland officer will get pension
Fathers of two of the victims of the Parkland shooting expressed their disgust over Peterson's generous pension on Twitter . Peterson rushed to the building, but stayed outside for about four minutes during the shooting and never went inside.

In Pics: Bollywood Beauties Sizzle at Cannes 2018!
The film, by Spike Lee, stars Corey Hawkins and Topher Grace and takes on the checkered history of the Ku Klux Klan. She slayed everyone on the red carpet at the 71st Cannes Film Festival as she flaunted her sexy figure.