Twitter update hides tweets posted by trolls

Twitter

Those tweets will still be available, but users will have to manually click "show more replies" in order to reveal them.

While these tweets will not be fully removed from the platform, Dorsey shared with Reuters that the goal is to reduce the burden from those that are receiving abuse. For example, a user who signs up for multiple accounts at once, or users who repeatedly tag those who don't follow them in tweets.

Twitter specified that users will still be able to view content that doesn't technically violate Twitter's policies by clicking on the "Show more replies" button.

Twitter has finally (FI-NAL-LY) unveiled a way to silence the trolls - it's using machine learning to hide the tormentors tweets from the feeds of the tormented.

It's certainly been a tough problem to solve, but they've understandably seemed reluctant to build out changes that take down tweets without a user report and a human review.

According to Twitter, the company has witnessed a four percent drop in abuse reports from search and an eight percent drop in abuse reports from conversations, as a result of early signal testing in its global markets. The company also found that less than 1% of Twitter accounts made up the majority of abuse reports and that numerous reported tweets did not actually violate the company's rules, despite "detract [ing] from the overall experience" for most users.


According to Twitter, the majority of accounts reported make up less than 1 per cent of its total user base, which now stands at 336 million monthly active users.

The signals will now be considered in how Twitter organizes and presents content in communal areas, like conversation and search, according to the duo.

Del Harvey, Twitter's vice-president of trust and safety, said that the new changes were based on research that found that most of the abuse reports on Twitter originate in search results or the conversations that take place in the responses to a single tweet.

"Our work is far from done", said Harvey and Gasca.

The move is part of Twitter's attempts to improve what it describes as the health of public conversation on its platform.

Twitter says less than 1 percent of accounts on the platform make up the majority of accounts flagged by user complaints, and a majority of troll tweets don't violate its policies, despite having a large and negative impact on users. We'll continue to be open and honest about the mistakes we make and the progress we are making.

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