Singapore Airlines named world's best airline for 2018

Singapore Airlines named world's best airline for 2018

But does the United Kingdom make the top 20 list for the best airlines?

The Asian carrier pipped Qatar Airways - last year's victor - to the gong, with Japan's All Nippon Airways completing the podium.

As well as taking second place in the World's Best Airline results, Qatar Airways collected major awards for the World's Best Business Class, the Best Business Class Seat, the World's Best First Class Lounge and the Best Airline in the Middle East. The awards tend to favour the bigger airlines but are seen as a useful guide to how they are delivering customer service.

By analysing the impression of more than 20 million travellers from 100 countries, the survey measures almost 50 different criteria.

Virgin Atlantic dropped four places to 29th overall but remained the highest ranked United Kingdom airline.

AirAsia is the largest low-priced carrier in Asia servicing over 130 destinations across Asia, Australia, New Zealand and the Middle East. Since its launch, flynas has successfully carried more than 38 million passengers from its bases in Riyadh, Jeddah, Dammam and Abha.


Japanese airline ANA was also honoured with the award for the Best Aircraft Cabin Cleanliness and the category of Best Airline Staff in Asia (which combines airport and cabin staff).

Other previous winners of the top prize have included Emirates (2001, 2002, 2013, 2016), Cathay Pacific (2003, 2005, 2009, 2014) and Asiana (2010).

Other accolades include China Southern Airlines winning the world's most Improved airline, continued success for Garuda Indonesia being named the world's best cabin crew, Norwegian as the best long-haul low-priced airline.

Singapore Airlines won a total of eight gongs, including Best Airline, Best First Class and Best First Class Seat. Aeroflot 7. EVA Air 8.

AirAsia Group Bhd CEO Tony Fernandes at a media session after AirAsia was named the best low-priced airline for the 10th year in a row. Deutsche Lufthansa was the only European airline to make it to the Top 10, while there were none from the US.

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