Apple suggests new manufacturing process causes bending in iPad Pro

Bent iPads: Apple says you are looking at it wrong

While iPad prices have gone up a bit since the holiday shopping season, they're significantly cheaper than buying direct from the Apple Store. All these tablets have a 12MP camera on the rear and a 7MP camera on the front, though the selfie cam on the newer models works with Face ID and offers more advanced effects (like portrait lighting and Memoji support). It's a high temperature process involving the injection of plastic into precisely milled channels within the aluminum case. After the plastic cools, the enclosure is finished with precision CNC machining operation.

The new support page published on Friday goes into much more detail about the manufacturing process, and the reasons users might notice bends. Once a device is made, there is an allowance "for no more than 400 microns of deviation across the length of any side - less than the thickness of four sheets of paper" from ideal flatness. These small variances do not affect the strength of the enclosure or the function of the product and will not change over time through normal use. Apple's Vice President of Hardware Engineering, Dan Riccio, also attempted to sweep the problem under the proverbial rug by claiming that the iPad Pro meets or exceeds all of the company's high quality standards.

The iPad Pro's bending controversy has reached nowhere near the level of attention as that of the iPhone 6 Plus a few years back, but it's nice to finally receive official word from Apple on the subject.

See their blog post in full here. The new USB-C port on the 2018 iPad Pros can mirror the display to a compatible keyboard and read photos from a memory card, but you can't plug any USB-C device in there (external hard drives won't work).

Despite this, several of the bent iPad Pro pictures that users shared show noticeable warps that appear to be greater than 400 microns.


A number of iPad Pro owners are complaining their tablets are bent. Apple says the new iPad Pro's straight design means "subtle deviations"-or bending in "humankind" speak-are "more visible only from certain viewing angles that are imperceptible during normal use".

As Gizmodo previously reported, this issue was particularly irksome in context of the fact that the iPad Pro's new enclosure was touted as revolutionary for its thinness.

The support page essentially confirms once again that some new iPad Pros will ship with a bend, and Apple is once again stating that this is not an issue.

It could be, of course, that your bent iPad Pro falls outside of these tolerances.

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