Some Uber Customers Can Now Choose to Ride With Non-Chatty Drivers

Getty Images  Brian Ach

Quiet mode is one of the new preferences available beginning Tuesday evening across the USA for premium Uber rides, which means only Uber Black or Uber Black SUV rides.

Quiet Mode: if you need to respond to emails or are in the mood for a nap, make your trip a quieter one with just one tap.

'If you're in the mood to chat, that's an option too'.

Depending on where you are, it's a toss-up whether your Uber driver will talk your ear off.

Uber is offering passengers who use their premium ride-sharing service the option to choose whether or not they want to have a conversation with the driver.

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Time to time, we have seen a lot of e-taxi riders complain about chatty drivers, which makes this feature necessary considering some people are not comfortable talking to strangers.

Other features will be added to the luxurious experience includes help with luggage, extended pickup period, temperature control, premium customer support, and more.

Premium Support: Access premium phone support with live agents if you need something to be made right.

The announcement comes after months, if not years, of app users begging Uber to give them the choice to opt out of talking to drivers. "With these new features and more to come, we're excited to ensure that our riders can arrive relaxed and refreshed, wherever they're headed". You'll be paying more, but you probably won't know how much of that money will make it to your driver - given the May 8 TNC strike organized by regional drivers' associations, we may presume not much - and how much will go to patching the $1.8 billion Uber lost previous year.

"We're looking to create more differentiation between the premium products and the regular products to encourage more trips", Uber product manager Aydin Ghajar told United States online publisher TechCrunch, stressing that Quiet Mode is "something that people have been asking for a long time". "That's why we've improved features and requirements to meet or exceed their expectations on every ride", the press statement explains. "The driver can have that information and do with it what they want".

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